Hainan hospital sets up - the special consulting room - provide service to cause the dispute for the advanced customer
Does the public hospital treat a patient with a certain discrimination fairly? Observe the background: Health minister Chen Zhu claims VIP ward worsens the relationship between doctors and patients - according to " Guangzhou Daily ": During national two Conferences, when Chen Zhu, minister of Ministry of Public Health, is participating in the peasants' and workers' democratic party of Chinese People's Political Consultative Conference(CPPCC) to discuss in groups this year, setting up the phenomenon of VIP ward to the domestic many large public hospitals, Chen Zhu says: "Do VIP ward inside an inpatient area, speaks unpleasantly, but is worsening the relationship between doctors and patients. " He says the present question of large public hospital is how to reflect public beneficially, how to give play to enthusiasm. The basic principle is human-oriented, are based on the national conditions, should accomplish the unity of fair and efficiency, make overall plans. -See the doctor and line up crowdedly, in hospital the berth is in short, the situation which the hospital often meets while going to a doctor that this goes. When most ordinary patients are often perplexed by the above-mentioned problems, a few " advanced customers " But can enjoy " The difference is served " . There is such one in the People's Hospital of Hainan Province " The special consulting room " ,Eligible patient, can enjoy and enjoy the consulting room and wait specially, even can also be given priority to in hospital. Under the background of fact that medical resources are relatively deficient, this kind of situation causes some citizens to query - -The internal and external patients of special consulting room seek medical advice and present two scenes " see the doctor in the hospital, how crowded people are is ordinary affairs, but hospital have one luxurious ' special consulting room ', have less patients. " Citizens Mr. Hes reflect to this newspaper. Mr. He says, recently, he leads the daughter to go to the People's Hospital of Hainan Province to see the doctor, on the second floor of the clinic of the hospital, a lot of patients and relatives all wait outside the consulting room, nearby nearby, he found in more luxurious consulting room one were ornamental suddenly, mark above " The special consulting room " Words, there are few but people going forward to see the doctor. "Was it used that who this consulting room is offered to? Everybody comes to the hospital to see the doctor and should treat equally, whether is it a bit unfair to do it in this way? " Mr. He says to this that is puzzled, he hopes this newspaper is to this investigation of getting involved. Public in the hospital " The special consulting room " What it is about? Bringing such doubt, at 10 o'clock a.m. on the 29th, the reporter comes to province the People's Hospital. Only see in the hall of the first floor of clinic of this hospital, patient registering and going to a doctor before being been packed with, many people are in sultry China's deeply worried wait. Reporter get on second floor, see at stair and corridor setting up about " the special consulting room " Sign,last mandatory sign, go straight forward,see corridor only left side, there is a exquisite consulting room, this is so-called " special consulting room " . Putting up a sign outside the special consulting room. Originally, this consulting room was specially set up for the advanced customer of a bank of our province, writing above, " the special consulting room offers to you and reserves by phone and goes to a doctor, enjoys the consulting room and waits specially The difference of giving priority to the whole procedure of in hospitalling etc. is served, save the waiting time that you register, line up to the greatest extent. " It is convenient and having priority to go to the special consulting room to see the doctor and can be enjoyed The special consulting room outcome " Special" Where? Subsequently, reporters came into the special consulting room to investigate secretly in the capacity of a patient's relative. Through the plug-type glass door, set foot on the neat and clean floor, the special consulting room is divided into the sitting room and several cubicles, articles such as the sofa, desk, television,etc. are put in the sitting room, let people feel it is not in the hospital, it seems to come to a recreation place. Very quiet inside, only one patient is infusing. Reporter's yell: "May I ask whether there are people? " A nurse comes over, inquires whether a reporter is some advanced customers of bank, only by according with the condition can it go to a doctor inside. The reporter tells her, a relative's stomach is uncomfortable, the hospital is in hospital presumably, but the person in hospital is numerous, see whether could help to give priority to and is in hospital. At this moment, another staff member comes over to tell reporters: "So long as there are vacant berths, can arrange for you first. " Subsequently, the nurse makes the telephone communication ward On the same day morning, the reporter knows, this special consulting room was set up after contracting with province the People's Hospital by a bank of our province from medical matters of this institute, the hospital offers the place, relevant facilities are at the cost of this bank, the purpose is to offer exclusive honored guest service for the advanced customer of this bank. Correlated with, responsible for the intersection of people and introduction according to the intersection of medical matters and, when customer these come, go to a doctor, how many doctors does it need, can arrange for this doctor to come to the special consulting room to see the doctor for him; If this doctor is going out and examining, the nurse takes the customer to the clinic that a doctor belongs to directly, diagnose the illness preferably for it. Since the special consulting room began to run in October of 2006, it is " convenient " to offer to many advanced customers of this bank Serve, the statistics show, only 1 this year is to April, there are more than 100 the patients who enjoys this kind of treatment. Citizens query a patient diagnoses the illness and is treated the particular customer with a certain discrimination to go to the special consulting room to see the doctor, can enjoy the treatment out of the common. As to this, some citizens point out, this kind of method actually treats the patient with a certain discrimination when being interviewed by reporter, unfair. A patient relative Mr. Lin tells reporters, he and relative brought father to the hospital to see the doctor a few days ago, go home to finish seeing the disease finally from lining up to register, in a whole day, everybody is dog-tired. It is learnt that the special consulting room of the hospital has offered all sorts of to particular customer to serve conveniently and preferably, he feels a bit difficult to understand. "If is a disabled person, or the patient with critical condition comes to the hospital to see the doctor, everybody can understand that have priority for them, because they are worth sympathizing with, should receive the kind consideration of the society. And as enterprise customer, reach to the hospital can enjoy so many treatment, it is difficult to make people convinced. " Mr. Lin says. The citizens engaged in sale Mr. Mas think, set up " special consulting room " ,Have actually offered VIP medical treatment service for some customers. "The store does shopping, take the means of transportation, go to the hotel to have a meal, a lot of trades have introduced VIP service, but these trades are all profit-generating management places. The hospital is as the public service unit healing the wounded, rescue the dying, it is not very suitable to offer this kind of service. " Mr. Ma says. The school thinks that it doesn't violate the fair hospital to set up the special consulting room to set up the special consulting room, the medical care that different patients enjoyed is different too, so is it fair to accord with medical treatment? The hospital side explains to this, the special consulting room offers the convenient and preferential service, have not violated the fair principle of medical treatment. The relevant persons in charge of party committee office of the People's Hospital of province say, so-called what the special consulting room is offered is served conveniently and preferably, simplify the miscellaneous procedure that these particular patients passed on the clinic, the procedure has simplified, time that these patients need is few naturally. "But medical resources are limited, such as the berth, if the situation in short supply takes place, give priority to to patient these, after other patient that depend on soon? " The reporter asks. "Go to the hospital to see the doctor, line up to remain Great principle, the justice is the most basic medical order. " This person in charge says. He think? Side advise throw ��, sea of ��, invade the intersection of ridge and the intersection of plan and the intersection of zinc and the intersection of natural pond and Chi join broken that pavilion the intersection of squid and grand �� of R leech Wu just Fonticuli cranii Cheek �� branch of a tree ��� some Ji of Gong of silk ribbon last �� Guang
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